5 Things That Recruiters Do That Annoys Candidates

Paul O'Rourke — Sun, 21 Jun 2020 14:41:06 +0000

As a recruiter there are probably many things that frustrate you when it comes to working with candidates. Such as when they don’t return your calls or making excuses for not attending interviews. However have you ever considered what you might do to annoy them?

Professional services firm, PricewaterhouseCoopers, carried out a survey to understand what frustrated candidates about the recruitment process. It raised some interesting points not just about the future of recruiting, but also about different ways recruiters could evolve their approach:

1) Little or No Research

When a candidate hears from a recruiter, maybe following an application or via LinkedIn, they expect that the recruiter has taken the time to look at their career history. However many reported bad experiences from people contacting them with completely unsuitable roles.

For example, being called about a temporary role, when they clearly state they’re only looking for permanent positions.

2) No Feedback

If a candidate had taken the time and effort to attend an interview, they felt frustrated if they didn’t receive feedback afterwards. Many simply wanted a quick one liner about why they weren’t successful, with others hoping for detailed notes on how they could improve.

Though it can be challenging when you’re really up against it, it meant a lot to candidates as they felt it helped them improve in the future.

3) Really Slow Hiring Process

67% of candidates questioned complained about really slow hiring processes. When asked what they deemed to be too long, the consensus appeared to be a process that went on for longer than one month.

Also not knowing the process frustrated many. Obviously as a recruiter the speed of the process is kind of out of your hands, but clear communication could make the difference between losing or securing a candidate.

4) Lacking Human Touch

Though many in the research said they wished they could have a dashboard, where they could log in to view the status of their job application, candidates still valued the human touch.

They said generic communications didn’t hit the mark. They wanted to work with recruiters that really took the time to understand what they were hoping to achieve in their next role.

5) Recruiters that Simply Disappear!

61% of candidates surveyed, said that one of their major frustrations was recruiters that were so enthusiastic about their chances for a role then simply vanished.

In fact, a large number of the candidates questioned said that their experience with the recruiter would impact on their decision to take any job offers made.

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10 Truths Every Recruiter Can Relate To

Paul O'Rourke — Fri, 15 May 2020 11:21:38 +0000

Working in recruitment can be the best job in the world, especially when you land that dream fee or find the perfect candidate for a tricky brief. However there are a number of truths that just about everyone in the recruitment industry can seem to agree on:

1) Getting to speak to the right person on the phone can be tricky…

Every recruiter can probably relate to that lengthy phone call they’ve had with completely the wrong person or excitedly contacted a new business before bouncing from one phone to another before finally landing on the right person!

2) …and the excuses people have for not taking your call, become increasingly elaborate.

You’ve heard it all, and it’s amazing how many people are out on lunch at 10am in the morning.

3) Competing with the poor reputation of your competitors is a daily struggle.

You always encounter clients who have had their fingers burnt by recruiters before. Typically those that have promised the world and then not delivered. When you’re an industry professional it’s a real struggle and something that day by day you have to actively try and change.

4) You find the perfect candidate and the client loves them…

It’s the best feeling in the world and what really drives you when you work in recruitment. You speak to someone on the phone or meet them in person and just know they’re exactly the person your client is looking for. You suddenly become your client’s best friend as they try to secure them…

5) …but they accept a different job.

It’s the worst feeling and completely inevitable when you work in recruitment. You’d never want anyone to accept a job they’re not happy with, but when you’ve put the work in it’s still really disappointing.

6) You’ve seen just about everything when it comes to CVs.

From spelling mistakes to random fonts to completely untrue claims, you’ve seen it all and nothing surprises you.

7) Everyone thinks being a recruiter is so easy…

“You earn how much per job? I think I could be a recruiter” Yes we’re sure you could when you’re willing to work all the hours for potentially no reward!

8) …or that you’re just rolling in money…

They don’t see the hours that you have to put in, client relationship building, placements that simply don’t turn up etc. etc…

9) But when you get to call a candidate to offer them their dream job…

Making that call is the best feeling, you know it’s their chance to progress and the feeling that you’ve helped them get there, well…

10) …it’s the best job in the world!

Do you have any of your own you want to add? Leave us a comment below.
New Millennia specialise in helping recruitment start ups and more established agencies, by providing 100% recruitment finance and back office support. To find out more call our team on 0161 337 9882 or email enq@nmgroup.co.uk.

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